CRM Manager Industry: Luxury Retail Salary: £50,000 - £60,000 Location: Shoreditch, London About Our Client I am currently partnered with a globally recognised brand that blends streetwear and luxury in ways that inspire creativity, self-expression, and innovation. They are in a high-growth phase and have grown 100% in the past year, and they are looking to repeat this year! If Fashion, Luxury, and retail are your passions, this is the perfect role for you! Role Overview The CRM Manager will have full ownership of the CRM channel and will be the first hire ever for the business in CRM. You will lead data-driven strategies to build loyalty, enhance customer relationships, and drive retention. You will develop and execute innovative campaigns that engage customers through email, retention & loyalty programs. Essential Skills Proficient in CRM platforms like Klaviyo and marketing automation tools. Strong analytical skills to interpret data and generate actionable insights. Strong experience in Email Marketing & desire to open up new channels (SMS & Push) Entrepreneurial mindset, and comfortable setting up CRM from scratch. Benefits Competitive salary of £50,000 - £60,000. Hybrid working (3 days in office) 24 days holidays bank holidays Clothing allowance up to 2K Cycle to work scheme Private healthcare Flexible working hours Join a globally renowned brand with a legacy of innovation. Opportunity to lead, set-up and influence high-impact CRM, retention and loyalty strategies. Vibrant Shoreditch location, at the heart of London’s creative scene. Many more!