Infrastructure Engineer

Shift Type (Clinical Positions): Day Shift Summary Acadiana Management Group, LLC dba AMG- Integrated Healthcare Management (AMG), an employee-owned company , is hiring a full-time Infrastructure Engineer . The Infrastructure Engineer is responsible for the implementation, monitoring, and support of all enterprise IT infrastructure including servers, storage, networks, virtualization platforms, cloud services, and backup/recovery operations. This role ensures AMG’s infrastructure is secure, resilient, scalable, and high-performing, while meeting or exceeding service level objectives. This position is located in Lafayette, LA and is not a remote position. Duties: Infrastructure Engineering & Operations oDesign, deploy, and maintain core infrastructure including physical and virtual servers, storage arrays, and networking components oLead initiatives to improve automation, standardization, and system efficiency oMonitor real-time system performance and proactively prevent disruptions and degradation System Administration & Monitoring oAdminister and optimize Microsoft Active Directory, Office 365, Windows Server OS, and other core services oEnsure patching and update management across servers and endpoints oMaintain accurate documentation and inventory Cloud & Virtualization Management oImplement and manage cloud services (Azure, AWS) and hybrid cloud integrations oMaintain and optimize VMware and virtualization environments Backup, Disaster Recovery & Security oManage and validate enterprise backup and disaster recovery solutions oEnforce security best practices for systems, storage, and networks Service Continuity & Incident Management oAct as final escalation point for critical infrastructure incidents oDrive root cause analysis and long-term resolution of recurring problems Change & Configuration Management oCoordinate and implement infrastructure changes with minimal impact oImplement and maintain compliance with change control processes oCollaborate on infrastructure-related projects and technology rollouts oRecommend enhancements based on emerging technologies and business needs Technical Support & Documentation oProvide Tier 3 support for escalated technical issues oContribute to the internal knowledge base and maintain system documentation Professional Development oStay current with industry trends and technologies through self-learning and formal training ·Five or more years’ experience in a systems administration or engineering position ·Proven experience with enterprise infrastructure design, deployment, and troubleshooting ·Strong working knowledge of Windows operating systems (10+, Server 2016+) and Active Directory ·Strong understanding of networking and security technologies (Cisco & Meraki preferred) ·Scripting and automation experience (PowerShell, etc.) ·Proficiency in Microsoft 365 suite and cloud-based identity services (Entra ID, Exchange Online) ·Working knowledge of public cloud platforms (Azure, AWS) ·Working knowledge of telephony protocols and phone systems (SIP, Cisco Call Manager, etc.) ·Familiarity with ITIL practices and ITSM tools ·Excellent analytical and troubleshooting skills ·Strong verbal/written communication and documentation abilities ·Detail-oriented with exceptional organizational skills About Us AMG is a hospital system committed to our patients, our people, and to the pursuit of healing. As a Top-5 Post-Acute hospital system, we’re known for excellence, integrity, community, and compassion. Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff to patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes. Acadiana Management Group, LLC is an equal opportunity employer. #J-18808-Ljbffr