Scheduling Coordinator Location: Loughton, Essex Salary: £28,000 competitive benefits We are looking for a detail-oriented and customer-focused Scheduling Coordinator to join the team of a leading company in the mechanical and electrical industry services. The ideal candidate will be responsible for managing service requests, coordinating with field staff, and ensuring efficient resolution of customer issues. Key Responsibilities: Handle incoming service requests via phone and email with professionalism. Schedule and dispatch field staff for service calls and maintenance tasks. Maintain accurate records of customer interactions and service activities. Coordinate with suppliers to ensure timely delivery of necessary parts and materials. Provide excellent customer service, addressing any queries or concerns promptly. Assist with administrative tasks to support the smooth operation of the service desk. Benefits: Competitive salary and benefits package. Opportunities for professional development and career growth. Friendly and supportive work environment. If you are a proactive and dedicated individual with a passion for customer service, we would love to hear from you. Please reach out to Anna, Alex or Denise at the Adecco Romford branch (option 2) for more details. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.