Senior Strategy Manager

Senior Strategy and Operations Manager London £100k-£120k We’ve partnered with one of Europe’s fastest-growing HealthTech companies to find a Senior Strategy and Operations Manager . In this high-impact role, you’ll work closely with the GM of one of their biggest categories that is growing 100% YoY. You will spearhead cross-functional projects across pricing, product innovation, commercial strategy, and partnerships — all aimed at enhancing the patient experience. This role suits someone who is relentlessly customer-focused, data-savvy, and excited to help build a market-leading solution in Healthcare. What you'll be doing:- Tackle complex strategic challenges by breaking down issues to their core and developing innovative, high-impact solutions across the patient care journey — from initial patient acquisition to long-term engagement and retention. Customer-centric mindset: Continuously listen to and learn from patients to understand their experiences, concerns, and goals. You’ll ensure their voices shape every category-focused initiative. Lead product and feature development: Work alongside product, clinical, and technology teams to identify and implement improvements that respond to patient input and achieve measurable results. Execute with precision: Navigate both strategic planning and hands-on execution — from crafting the category vision to managing detailed implementation plans. Establish operational excellence: Create scalable processes and systems that consistently deliver quality care efficiently and at scale. What we are looking for:- You have 8 years of experience at a top-tier consulting firm or in a strategic, operational, or growth-focused role within a relevant industry, such as Healthcare, Consumer or Digital business. You will need to show prior experience in launching or scaling a customer-facing initiatives. You possess a data-driven mindset , with proven experience in building financial models to drive decision-making. As a versatile generalist , you're comfortable zooming out to shape high-level strategy while also diving into the details to solve complex, hands-on challenges. Robust commercial expertise – you’re skilled in pricing strategy, financial analysis, and establishing key performance indicators.