Change Manager - Client Onboarding

Job Title: Change Manager – Client Onboarding Programme (Wealth Management) About the Role: Albany Beck is seeking an experienced Change Manager to lead and support the delivery of a Client Onboarding Programme within the Wealth Management division of a global investment bank. This role is pivotal to the successful implementation of strategic change initiatives aimed at enhancing the client onboarding journey and improving operational efficiency. As a Change Manager, you will work closely with business stakeholders, onboarding teams, and project managers to ensure the seamless execution of change across multiple workstreams. You will leverage your wealth management expertise and change/project management skills to embed new processes and technologies, ensuring adoption and decreasing business disruption. Key Responsibilities: Lead and support the end-to-end delivery of change initiatives related to client onboarding. Work closely with stakeholders across front office, middle office, operations, and compliance to understand pain points and define solutions. Manage impact assessments, readiness activities, stakeholder engagement, and communications for change initiatives. Collaborate with project managers and business analysts to ensure alignment between change delivery and programme objectives. Identify and manage risks, issues, and dependencies related to change implementation. Support training and transition activities to embed new ways of working. Track and report on change milestones, adoption metrics, and outcomes to senior stakeholders. Key Requirements: Proven experience in change management and/or project management, ideally within a consulting or banking environment. Strong understanding of client onboarding processes in a wealth management or investment banking context. Ability to work effectively with cross-functional teams and senior stakeholders in a fast-paced environment. Excellent communication, stakeholder management, and problem-solving skills. Familiarity with regulatory requirements related to KYC, AML, and onboarding processes is desirable.