Network Support Engineer

3rd Line Support Network Engineer Location: Basingstoke Onsite Requirements: Full-time (5 days per week in the office) Clearance Requirements: Active SC Clearance, DV clearable The Opportunity: This is a fantastic chance to join a highly regarded, secure organisation delivering cutting-edge IT solutions to critical national infrastructure projects. You'll be part of a dedicated team working on high-visibility, mission-critical systems that make a real difference. This role sits within a well-established Shared Services Centre, providing the opportunity to work with experienced professionals, develop your skills in a dynamic environment, and gain exposure to a variety of innovative technologies. The Role: We are seeking a talented 3rd Line Support Network Engineer to join our expanding Infrastructure team based in Basingstoke. Reporting to the 3rd Line Support Manager, you will play a pivotal role in supporting and maintaining secure network environments, with a focus on high service uptime and resilience. You will be responsible for: • Investigating, diagnosing, and resolving complex 3rd line network incidents • Acting as the primary point of contact for escalated network issues • Configuring, installing, and troubleshooting network devices (Cisco, Juniper, Fortinet) • Supporting critical operations environments, including military and high-security projects • Collaborating with a growing team of Infrastructure Engineers Essential Skills: • Strong, hands-on experience with Fortinet FortiGate firewalls and Cisco routing/switching technologies • Solid understanding of OSPF, EIGRP, BGP, along with NAT, GRE Tunnelling, DMVPN, Subnetting, and Supernetting • Experience configuring and troubleshooting Cisco, Juniper, and Fortinet devices • Ideally holding CCNA certification Benefits: • Salary: £56,000 per annum • Bonus: 5% annual performance bonus • Clearance Bonus: Additional 10% DV Bonus once clearance is obtained (or if held upon joining) • Medical coverage included • Opportunity to work on critical, high-impact projects • Structured career development within a stable, supportive environment If you are interested, please apply below or contact me directly Contact: 02077806706 Email: shay.campbell@anson.mccade.com LinkedIn: Shay Campbell | LinkedIn AMC/SCA/SNE 3rd Line Support Network Engineer