Principal Salesforce Technology Lead

Principal Salesforce Technology Lead MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES: The Salesforce Technology Lead is a strategic role accountable for driving technology decisions aligned with the goals of a newly established Salesforce practice. This position ensures technological innovation, commercial viability, and a competitive advantage in the delivery of Salesforce services. Key responsibilities include: Shaping the technology direction and influencing strategy for the Salesforce practice. Serving as a technical advisor to internal stakeholders and C-level clients. Representing the organization as a technology thought leader and Salesforce evangelist. Leading the development of AI-driven and innovative solutions that elevate client outcomes. Overseeing the quality and integrity of the Salesforce technology approach across all engagements. Acting as a senior technical liaison with clients, Salesforce UK, and partners. Publishing thought leadership and promoting collaboration across the Salesforce ecosystem. Contributing to business development efforts by identifying and qualifying opportunities. Supporting pre-sales, bids, and proposal work with a focus on secure, scalable, standards-aligned solutions. Developing and mentoring technical talent within the Salesforce domain. MINIMUM (ESSENTIAL) REQUIREMENTS: Proven experience leading diverse types of technology deliveries, including service projects, multi-team programmes, and product implementations. Extensive senior-level experience on large-scale Salesforce implementations, ideally in the UK public sector. Strong knowledge of delivery methodologies tailored for SaaS environments. Deep understanding of Salesforce architecture, including Sales, Service, Experience, and Data Cloud. Certifications including Salesforce Certified Application Architect and/or System Architect (Certified Technical Architect preferred). Familiarity with integration technologies and cloud platforms such as AWS, Azure, and Microsoft 365. Demonstrated ability to deliver secure, compliant solutions aligned with UK government regulations and standards. Exceptional leadership skills with a track record of attracting, developing, and mentoring high-performing technical teams. Commercial acumen and experience supporting bids within frameworks like G-Cloud, DOS, and TS3. Effective conflict resolution, negotiation, and stakeholder relationship management capabilities. Willingness to travel across the UK for client workshops and Salesforce events (approx. 6 days per month). DESIRABLE: Active SC or DV clearance (eligibility to obtain clearance is essential). Additional Salesforce certifications, particularly in specialized areas such as Public Sector Solutions. WHO YOU ARE: This role is suited to a values-driven leader who is passionate about using technology to improve people’s lives. Core values expected in this role include: Determination – tackling challenges with resilience. Honesty – acting with integrity in all interactions. Respect – treating colleagues and clients with dignity and fairness. Creativity – solving complex problems with innovation. Cooperation – collaborating openly and sharing knowledge. Benefits £130,000-£150,000 15% bonus