The opportunity to apply for an IT Apprenticeship within a Laidlaw Schools Trust is now open for those who are passionate about pursuing a career in IT. If you're looking for a hands-on learning experience that combines knowledge with practical skills, this apprenticeship could be the perfect fit for you! As an apprentice, you'll have the chance to gain valuable experience and work alongside a range of Academy staff, including the Head of IT. You'll receive mentorship and guidance to ensure a positive and productive experience, with training taking place both on-site at the Academy and off-site at external locations. The Trust has a wealth of experience working with apprentices to kick-start their career, they know exactly what it takes to support and guide you on your programme. In this role, youll work towards your Level 3 IT Support Technician qualification, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: To assist with the maintenance of the Academys IT equipment, including looking after the IT suites and laptops, replacing broken equipment and repairing any damages To assist in the development and on-going growth of the Central Resource System of ICT equipment Integrate network related software into an existing network environment L og and respond to network service calls and provide technical network support to end users as required Deal with IT queries via the telephone including taking messages and passing them on as appropriate Maintain the sound equipment in the tiered seating area including preparation for assemblies and repairing equipment To monitor, test and adjust network systems and performance to meet accepted standards using diagnostic tools, analysers and other equipment Apply diagnostic tools and techniques to identify the causes of networkperformance issues Salary, Hours & Benefits: Salary - £14536.2 Monday to Friday - 8-4 26 days holiday (plus public holidays) Access to the Local Government Pension Scheme Discounted and free gym access Salary sacrifice schemes such as NHS car lease scheme and cycle to work scheme Healthcare cash plan to support with everyday healthcare costs Access to Perkbox (with a wide variety of discounts and freebies at a range of retailers) Financial wellbeing tools Discounted travel scheme Desired Qualities, Skills and Knowledge: Experience of working with ICT equipment A good knowledge of computing software, hardware and peripherals Good time management skills, with an ability to meet competing demands Good communication skills, including verbal and written Excellent attention to detail and accuracy GCSE Grade 4 in Maths and 5 in English Your Training with Baltic Apprenticeships This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT. Youll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, youll accelerate your skills and get the qualification and confidence you need to thrive in IT. Youll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists. To apply, please submit your CV and a cover letter explaining your interest in the role and what you hope to gain from an apprenticeship. If your application is then successful, one of our recruitment consultants will be in touch to discuss your application further. Eligibility Criteria You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.