✨ User Researcher | Financial Services | Manchester - Hybrid✨ £45,000 - dependent on experience Hybrid working - Altrincham We’re partnered with a forward-thinking software company that's transforming how people manage their financial futures. Their innovative SaaS platform powers pension management tools used by businesses, providers, and third parties, making a real impact on users' lifelong financial journeys. They are now looking to add a User Researcher into their growing Product & Design team. About you: You enjoy solving problems and making decisions based on user research and data You’re a confident communicator with strong storytelling and stakeholder management skills You have experience working in a B2B environment and understand how to balance business goals with user needs What you’ll do: Keep users at the centre of the design process from start to finish Work closely with designers, product teams, and developers to turn insights into action Plan and conduct user research using a variety of methods, such as interviews, surveys, usability tests, A/B testing, and analytics Use tools like Google Analytics and Hotjar to understand user behaviour and identify areas for improvement Present research findings in clear, actionable ways to inform design and product decisions Advocate for user needs at all levels of the organisation Help improve research processes and methods to support continuous improvement If this sounds like a good fit for you apply below! ✨ User Researcher | Financial Services | Manchester - Hybrid ✨