Information Technology Support Engineer

IT Support Engineer - £26,000-£29,000 – Lancashire This leading manufacturing company are seeking an IT Support Engineer to become a key part of their team. This is a great opportunity to join a supportive team environment where your expertise will be valued and there’s plenty of room to grow, tackle diverse challenges, and expand your technical skills. In this role, you'll play an active part in maintaining IT systems, whilst also gaining exposure to projects involving new technologies and infrastructure upgrades. It’s a hands-on role ideal for someone who really wants to progress their career into an Infrastructure Engineer position. Key Responsibilities: Providing support for users across Windows-based systems, both hardware and software. Managing and resolving tickets through the IT service desk. Supporting a range of devices including desktops, laptops, printers, and mobile devices. Assisting with infrastructure maintenance and contributing to upgrade/rollout projects. Setting up new users and systems (onboarding/offboarding). Maintaining accurate IT documentation and asset tracking. Collaborating with third-party vendors and suppliers. Key Requirements: Prior experience in an IT Support Role. Understanding of Windows 10/11, M365, Exchange, and basic networking Experience with Active Directory, Group Policy, and Windows Server environments. Any experience with VMware, Veeam, Linux, Azure, and firewalls is desirable but not essential. A proactive mindset, with a hands-on, team-first approach Benefits: Competitive holiday and pension package. Training and development opportunities. 1 day a week remote working (after probation). Supportive, close-knit team environment. Optional Medicash scheme. Birthday bonus of £100. Attendance bonus of £500 per year paid monthly. If you are interested apply please apply now, as interviews will be held imminently!