Program Manager
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Job details
Senior Program & Community Manager - Tech 6mth Temp Contract Start date: ASAP Rate: £300 - £350 per day (Inside IR35) Hours: 9- 5pm (Hybrid, 3 days per week in the office) Our global tech client is seeking a dynamic Senior Program and Community Manager to join their Developer Relations team in EMEA. This hybrid role combines program management excellence with community engagement expertise to drive developer success and adoption of their services. You will be responsible for planning and executing strategic programs while fostering vibrant developer communities in [sub regions in EMEA like Europe Central], working closely with cross-functional teams to maximize impact. Key Responsibilities: Program Management (50%) - Drive strategy and execution for developer-focused programs, including first-party and third-party community events Manage complex, cross-functional initiatives to scale impact Create and maintain program dashboards, metrics, and reporting mechanisms to track success and demonstrate business value Optimise processes and introduce automation to improve team efficiency and content production workflows Partner with internal stakeholders to align developer programs with broader business objectives Manage program budgets and vendor relationships effectively Community Management (50%): Own and scale User Groups program including growth strategy and health metrics Build and nurture relationships with community leaders and members through regular engagement Support the planning and execution of Community Days and other community-led events Track community health metrics and adjust strategy based on changing community needs Create feedback loops between the community and internal teams Enable community leaders to grow their memberships and deliver impactful events To be considered: 5 years of experience in program or project management 3 years of experience in a customer facing role Proven track record of managing complex programs and stakeholder relationships Good data analysis skills and experience using metrics to drive improvements Excellent written and verbal communication skills in English Experience working with technical communities and understanding developer needs - Preferred Qualifications: 2 years of experience in community management or developer relations PMP certification or equivalent project management credentials Experience working with remote, international teams Proficiency in [a main language in a sub region in EMEA: German, French, Spanish] * Experience with digital marketing tools (Qualtrics, Marketo, Salesforce) Knowledge of project management tools (Asana, JIRA, etc.)
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