Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London. This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between £40K - £50K, depending on experience. Responsibilities: - Experienced in diagnosing and troubleshooting software issues quickly and effectively. - Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda, CloudFormation). - Experience using Python, Docker containerization, and Git version control. - Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis. - Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence. Skills and Attributes: - Excellent communication and stakeholder management skills, with a client-first approach. - Proven problem-solving capability - Time management skills and the ability to establish reasonable deadlines - Excellent organizational skills and the ability to multi-task - Experience in customer facing positions Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds