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Technical Account Manager

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Company
CD Recruitment
Job location
UK, UK
Salary
Undisclosed
Posted
Hosted by
Adzuna

Job details

Location: Remote, UK Salary: Up to £80k A leading cybersecurity company with a global presence and a $25B addressable market . With widespread recognition as a market leader , they are continuing their expansion and now growing their team across the UK. The Role We’re looking for a French-speaking Technical Account Manager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions. You’ll be the technical point of contact post-sale , helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution. Key Responsibilities: Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture, and security policy optimisation. Collaborate with internal teams - including Sales, Product, and Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving successful onboarding, adoption, and technical alignment. You’re proactive in identifying challenges before they arise and are seen as a strategic partner by your clients. What You’ll Bring: 3 years’ experience in a technical, customer-facing role (TAM, Sales Engineer, Solutions Architect, etc.) Strong background in networking , cloud technologies, and enterprise infrastructure Excellent communication and interpersonal skills - fluent in both French and English Ability to work cross-functionally and build deep relationships with both technical and business stakeholders A proactive, customer-first mindset and a passion for helping enterprise clients succeed Note: Due to high volumes of applicants, only shortlisted candidates will be contacted within 7 days.
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