IT Analyst Fluent Mandarin Job location: London Division/Team : IT Reports to: Head of IT Salary: Up to £70k discretionary bonus Hybrid 3 days in the office, 2 at home This role requires this person to take the cover a wide spectrum of IT systems and Technical systems. Key Responsibilities: Process Optimization : You will have experience in supporting, upgrading and maintaining a variety of IT systems. This will involve creating process maps and flowcharts to identify business processes and propose recommendations for improvements. You will also implement continuous improvement methodologies to enhance process efficiency and effectiveness. Business Analysis : Gathering and analysing business requirements, developing tailored specifications. Data Analysis : Collect, analyse, and interpret business processes and performance metrics data. IT Project Management : Manage and be involved in operational-driven IT development projects, ensuring timely and budget-compliant delivery. Skills and Qualifications: Bachelor's degree or higher 2-5 years of relevant experience in Business analysis, process analysis, business requirements, or data modelling. Experience in running business process improvement/redesign and IT project management. Outstanding communication skills in both English and Mandarin, Process management certifications (e.g., ISO 9001, Six Sigma, BPM, ITIL, or equivalent) are a plus. Please call Richard to discuss this exciting opportunity.