Chapman Tate Associates are working with a leading international organisation to recruit a seasoned ServiceNow Business Analyst for a 6-month outside IR35 contract . This is an exciting opportunity for someone who enjoys a hybrid role that combines UK-based remote work with monthly travel to Brussels, Belgium to engage directly with key stakeholders. What You’ll Do: Gather and analyse business requirements for ServiceNow implementations and enhancements Translate requirements into functional specs and user stories Work closely with ServiceNow developers, architects, and stakeholders across IT and business teams Support testing, change management, and solution validation Contribute to process improvement and optimisation across ITSM, HRSD, or other modules What You Bring: Proven experience as a ServiceNow Business Analyst (past projects) Strong understanding of ServiceNow modules (e.g., ITSM, CSM, HRSD) Excellent communication and stakeholder management skills Ability to work independently in a hybrid setup English proficiency required (French & Dutch as a bonus) If you’re a seasoned ServiceNow Business Analyst looking for your next contract and thrive in fast-paced transformation projects, we want to hear from you!