Endur Business Analyst | Permanent | London Location: London (4 days in-office, 1 day from home) Cititec is working with a greenfield commodities firm looking for an experienced Endur Business Analyst to support and optimise front-to-back office operations. Key Responsibilities Act as the go-to Endur expert, supporting users across the trade lifecycle and resolving front-to-back functional issues. Troubleshoot technical and integration issues, particularly around trade data, P&L, and market/reference data feeds. Configure and maintain core Endur components, including deal templates, instruments, and risk valuation models. Translate business requirements into actionable system changes, collaborating closely with developers and support teams. Maintain clear documentation of system architecture, processes, and known issues. Manage user access and work closely with IT security and compliance. Support testing and validation of new features and system updates. Coordinate with global teams to ensure consistent knowledge sharing and platform support. Experience Required 10 years of hands-on experience with Openlink Endur, including configuration, support, and integration. Strong understanding of ETRM workflows across trading, risk, and back office—particularly in energy markets. Solid SQL skills for data interrogation and root cause analysis. Proven experience in L2/L3 Endur support within a commodities trading environment. Confident in translating business needs into functional and technical requirements. Strong communicator with a structured, problem-solving mindset. Scripting (JVS, Python) and experience with tools like Jira are a plus.