Senior Business Analyst

Claims Business Analyst (Fixed Term – 2 Years) Commercial Transformation Programme We have an exciting opportunity for an experienced Senior Business Analyst to join a Transformation Programme on a 2-year Fixed Term Contract . In this pivotal role, you’ll help shape and implement a new target operating model for the Commercial Insurance business and its systems. Key responsibilities for the Claims Business Analyst: Support the scoping and delivery of change initiatives within the Transformation Programme using the Business Analysis Framework Elicit, define, and manage business requirements with end-to-end traceability Collaborate with stakeholders to gain consensus and support change control and prioritisation processes Assist in solution development, system testing, user acceptance testing, and implementation Process mapping utilising BPMN2 Participate in retrospectives and lessons learned to drive continuous improvement Utilise Jira and Confluence to manage tasks in Agile methodology About You We’re looking for a dynamic and experienced Business Analyst who thrives in a fast-paced, collaborative environment. Essential Skills & Experience for the Claims Business Analyst: Proven experience in Business Analysis, particularly within Fleet, Motor or General Insurance Claims Strong background in both Agile and Waterfall methodologies Ability to elicit and document requirements using various techniques Skilled in creating Epics and User Stories using Confluence and Jira Knowledge of Use Cases, Value Streams, Personas, BPMN and data modelling Excellent stakeholder management and influencing skills Flexible, agile mindset with strong problem-solving ability Our Client offers a competitive benefits package and the chance to grow your career in a supportive, forward-thinking environment. Apply today and make a real impact through transformational change.