Fire & Security Role: Are you a Service Desk Manager working with a strong understanding of both Fire & Security? Paying up to £50k The ideal candidate would have: Have a strong understanding of both Fire & Security Full UK driving licence. Having the ability to review and comment on specifications Excellent time management Being self-efficient and able to prioritize and report back to your manager once a week. Be able to work well within a team A friendly can-do approach to people and challenges Outstanding verbal and communications skills A strong desire to grow with the business and develop your career within the company. About the role: Supporting admin and engineering teams First line escalation for technical queries and department concerns Working with the Service Manager / Service desk to transfer lead to quotations with precise accurate information. Technically reviewing engineer recommendations from their worksheets Sending quotations to Brunel Fire & Security clients and being responsible for chasing the client and also asking for feedback Tracking & prioritising workload with managements help Attending weekly account/client meetings Working with the Brunel Projects department planning takeover’s and helping creating specifications/proposals Liaising with our supply chain to understand new products on the market and also build strong working relationship Supporting Sales staff Supporting Management with KPI’s, SLA’s and compliance requirements. For over two-decades this company has committed to exceeding client expectations, evident across sectors from public to industrial. Don't miss out on this exciting opportunity to join the team and make a difference in the fire and security industry. Apply today and take the next step in your career!