Global Head of IT Operations
About the Company
Prominent provider of top-notch services
Industry
Consumer Services
Type
Privately Held
About the Role
The Company is seeking a Global Head of IT Operations to lead and manage its IT team. The successful candidate will be responsible for overseeing a growing team of IT professionals, including system administrators, helpdesk staff, and hardware managers. This role demands a leader with strong technical expertise, a collaborative attitude, and the ability to drive growth while maintaining a positive and productive team atmosphere. Key responsibilities include budgeting, expense approvals, and resource allocation to ensure the efficient operation of the IT department, as well as acting as the primary escalation point for HR issues, team challenges, and workload distribution. Applicants for the Global Head of IT Operations position at the company should have a proven track record in IT leadership roles, managing teams of 10 or more individuals. A strong background in Active Directory, backup technologies, computer hardware, and configuration management is essential. The role also requires exceptional people management skills, the ability to resolve conflicts, and a demonstrated capacity to manage budgets and contribute to strategic planning. Experience in hiring and structuring teams to support organizational growth, as well as the ability to remain composed in high-pressure situations, is crucial. While not mandatory, prior experience in private equity or datacenter environments is a plus. The ideal candidate will be adept at fostering a positive and collaborative work environment and will work closely with leadership to ensure that IT initiatives align with the company's goals and priorities.
Travel Percent
Less than 10%
Functions