D365 Business Central Application Support Consultant Location: Hybrid – UK-based Job Type: Permanent Our client is seeking a proactive, confident, and communicative Application Support Consultant with strong Dynamics NAV / D365 Business Central knowledge. This role offers hybrid working flexibility and the opportunity to contribute to both operational support and post-go-live consultancy activities. Key Responsibilities: Provide expert-level support for NAV / D365 Business Central users, investigating and resolving incidents in a timely and professional manner. Maintain accurate documentation of incidents, escalate issues where necessary, and manage customer handovers effectively. Create and update user-facing documentation and deliver knowledge transfer to key users. Collaborate closely with project teams during hypercare and transition to support phases. Deliver remote end-user training and keep teams informed of product developments and functionality. Assist with consultancy activities post-go-live, including best practice guidance and system optimisation. Skills and Experience Required: Demonstrable experience supporting Microsoft Dynamics NAV / Business Central applications. Strong customer service focus and ability to build effective stakeholder relationships. Familiarity with common third-party applications used alongside D365 BC. Experience working in a support desk environment and responding proactively to issues. Exceptional documentation and presentation skills. Confidence delivering virtual training sessions to end-users. MB-800 certification is highly desirable but not essential. A ‘can-do’ attitude with a strong analytical mindset and collaborative approach. What’s On Offer: Hybrid working flexibility Private Medical Insurance or Health Cash Plan Company pension scheme and life assurance 25 days annual leave plus your birthday off Option to purchase additional holiday Access to internal training and development programmes Inclusive and supportive working environment with regular company social events Discounted gym membership and wellness initiatives This is a fantastic opportunity for a Business Central expert to join a forward-thinking and people-focused organisation, where personal growth and career development are actively encouraged. Please email me your CV if interested: Lucy.elliott@conspicuous.com