Senior Business Analyst

Senior Business Analyst – Operational Processes & Low Code Solutions Hybrid | UK-based | 2 days on-site as needed on a weekly basis in Leeds £65,000 DOE benefits Immediate start available We’re looking for a Senior Business Analyst to lead the analysis and design of business-critical systems for a major public sector client. This is a highly visible role where you’ll be front and centre in shaping the solution, engaging directly with stakeholders, and helping to build smarter, more efficient processes through a low-code platform. The ideal candidate will be an experienced, proactive BA who brings structure to complexity and communicates clearly across both technical and non-technical teams. If you know how to define operational processes, challenge requirements, and work confidently with a demanding client, this is your opportunity to make a real impact. What you’ll be doing: Lead workshops and gather requirements to translate complex business processes into clear technical solutions. Work closely with cross-functional teams to design process flows, escalation parameters, and change control models . Own the client relationship , offering structure, clarity, and reassurance while confidently managing expectations. Collaborate with low-code developers and delivery leads to ensure solutions are aligned with business needs and MVP goals. Help shape future-state process thinking and identify areas for optimisation post-launch. What we’re looking for: 8–10 years of Business Analysis experience , ideally within operational or process-heavy environments. Background in applications that support core business functions —such as case management, finance systems, warehousing, or healthcare tools. Low-code platform experience is a plus (e.g. Appian), though not essential. Strong knowledge of process design , stakeholder engagement, and governance/change control frameworks. A natural communicator— friendly but formal , confident in pushing back when needed, and effective at guiding client conversations. Positive, diligent, and highly organised with a calm, solutions-focused mindset. Why this role matters: This is a key role in a high-profile digital transformation programme where getting the process right is business critical . You’ll play a vital part in shaping how end users interact with new systems, ensuring both quality and usability are delivered. If you’re a senior-level BA who thrives in client-facing roles and enjoys turning business complexity into clear, actionable solutions — we’d love to hear from you. Interviews happening now – apply today or reach out for more info.