Site Reliability Engineering Team Lead

Site Reliability Engineering Team Lead Crawley / Hybrid £100,000 Our client is a leading provider of cloud-based call and contact analytics solutions, helping businesses enhance their communications and improve operational efficiency. As a modern SaaS vendor, they deliver scalable, innovative, and reliable analytics software designed to meet the dynamic needs of organizations across various industries. They are looking for an experienced and driven Site Reliability Engineering (SRE) Lead to join their growing team. In this key leadership role, you will guide and support a team of SREs, elevate our infrastructure strategy, and champion operational excellence. You will combine technical leadership with hands-on expertise in AWS and automation to shape the evolution of their systems and services. This is an opportunity to make a strategic impact while fostering a high-performing engineering culture within a collaborative, forward-thinking organisation. Required Skills & Experience Proven experience in leading and managing high-performing technical teams. Deep hands-on expertise with AWS (EC2, ECS, RDS, S3, Fargate, IAM, VPC, etc.). Proficiency in infrastructure automation and configuration management, especially Ansible (Terraform experience is a plus). Strong understanding of SRE and DevOps principles, including CI/CD, IaC, and GitOps.