IT Support Consultant

IT Support Consultant Bridgend – Full-time, onsite Salary: £25,000 - £30,000 CPS Group is working with a growing technology team based in Bridgend, offering a fantastic opportunity for an IT Support Consultant to join a fast-paced digital environment. Offices based in Bridgend with occasional travel to other sites. The role is ideal for someone with a solid technical support background who enjoys solving problems and supporting end users in a busy, modern workplace. What you’ll be doing: Providing technical support for laptops, desktops, tablets, printers, and other authorised IT equipment Ensuring seamless connectivity between user devices and key systems (file servers, email, network infrastructure) Troubleshooting and resolving issues related to hardware, software, and Windows environments Setting up and deploying new IT equipment across the organisation Supporting inventory management and ensuring accurate hardware tracking Liaising with third-party suppliers for device repair and replacements Meeting agreed support targets and contributing to overall service delivery Following internal IT procedures and contributing to a consistent support experience What we’re looking for: Experience in an IT support role, ideally in a large or global business setting Excellent communication skills Strong technical knowledge of IT environments, networks, and user devices Previous hands-on experience with hardware configuration and troubleshooting Ability to work independently, manage priorities, and deliver reliable support Contact Kas Morgan – CPS Group UK