Field IT Support Engineer

We are seeking a proactive and customer-focused Field IT Support Technician to join my clients team on a permanent basis. Covering sites across Yorkshire (Brighouse, Elland, Halifax etc), you’ll provide on-site IT support to ensure systems are operational, secure, and effective for end-users. This is a hands-on role requiring a good mix of technical ability and communication skills. Key Responsibilities: * Provide first and second-line technical support for hardware, software, and network issues. * Travel to various customer or company sites across Yorkshire to perform on-site installations, maintenance, and troubleshooting. * Set up, configure, and support desktops, laptops, printers, mobile devices, and other IT equipment. * Maintain accurate documentation of support requests, incidents, and solutions. * Liaise with central IT teams to escalate complex issues where necessary. * Ensure all work complies with company standards and security protocols. Requirements: * Proven experience in an IT Support or similar technical support role providing installation and configuration of hardware & software. * Strong knowledge of Windows OS, Microsoft 365, basic networking, and common hardware troubleshooting. * Excellent problem-solving and communication skills. * Experience with Active Directory, remote desktop tools, and ticketing systems. * Ability to work independently and manage travel schedules effectively. * Must hold a full UK driving licence and have access to your own car (mileage paid for travel between sites). * Must be based in or willing to travel extensively across Yorkshire. Desirable: * Relevant IT certifications (e.g. CompTIA A, Microsoft certifications) are advantageous