Director, Meetings & Events

Who We Are: At Encore Corporate Travel, we started with a simple belief: Travel and meetings services should feel personal — like part of your team, not just another vendor. From day one, our mission has been clear: to become the world’s most loved travel partner. We step in like your own trusted travel team — built to care as much about your people as you do. World-class service. Smart, agile technology. A team that's with you for the journey and the moments that matter. Encore is proudly Canadian-owned, woman-led, privately held, and independent — built with heart, vision, and grit. As a certified Women’s Business Enterprise through WEConnect International, we champion diversity as a strength and a strategic advantage. Our independence empowers us to lead with integrity and purpose, staying true to our values and to the people we serve. Our technology division, Zii, was developed in Canada and powers travel programs for companies around the world. Powered by smart, agile technology. Delivered with care by people who know it’s never just another trip. We embed ourselves into our clients’ teams, becoming an extension of their culture, their goals, and their pride. In a world full of mergers, shortcuts, and lost connections, we’ve stayed independent — choosing a different path. Every experience — every booking, every click, every call — stays in our capable hands. Because travel isn’t just a business expense. It’s time away from home, it’s moments missed, it’s trust earned. It carries both a company’s investment and a person’s experience. It matters because it touches people. At Encore, we don't take that lightly. That's why we build differently. That's why we serve differently. About the Role: We are looking for a Director of Meetings & Events to lead, scale, and evolve our M&E division across Canada, the U.S., and beyond. You’ll work closely with our VP of Product and product team to take a strong foundation and turn it into something extraordinary — powered by technology, delivered by people. This role is about more than managing events — it’s about building experiences that companies and travelers trust. What You’ll Do: Lead and Inspire: Mentor a talented team of Event Coordinators, driving high performance, innovation, and service excellence. Scale with Purpose: Expand our Meetings & Events services into new markets and client portfolios, building on Encore’s trusted reputation and the strength of Zii. Bridge Tech and Human Service: Partner closely with Product to design a service offering that simplifies planning, elevates experiences, and protects client investments. Deliver Excellence: Oversee the sourcing and booking of flights, accommodations, rail, and ground transportation for events ranging from 10 to 8,000 attendees, globally. Drive Growth: Identify opportunities for expansion, collaborate with Sales on proposals, and lead strategic client conversations. What We’re Looking For: 7–10 years of experience in Meetings & Events, with at least 3–5 years in a leadership role Proven success managing complex, large-scale events across diverse markets. Strong operational and commercial capabilities — comfortable with budgets, vendor management, and scaling teams Passion for combining technology and human service to create high-value, high-impact experiences. Comfortable collaborating with Product/Technology teams. A builder’s mindset: strategic, creative, hands-on when needed. Based in Canada and able to work hybrid (remote occasional in-person team/client meetings). Why Join Encore? Proudly woman-owned, privately held, and Canadian built — growing on our own terms, for the long term. Fast-moving, independent, and committed to excellence. A leadership team that believes in trust, creativity, and heart. Competitive salary Health & Dental coverage or stipend Unlimited vacation program Internet allowance Company-provided IT equipment Travel perks Encore's recruitment process Thanks so much for your interest in joining Encore! We carefully review every application, though we’ll only be reaching out to those selected for next steps. As part of our process, we use a 40-minute Wonderlic assessment to help ensure alignment in how we work and what drives you — it’s one of the ways we build strong, connected teams. We truly appreciate you thinking of us. Encore Corporate Travel is proud to be an Equal Opportunity Employer. We believe that diversity, independence, and a spirit of entrepreneurship drive the best outcomes — and we’re committed to building a team that reflects the communities