IT Support Engineer

IT Support Engineer – Leeds / Hybrid - West Yorkshire £26k - £30k up to 20% bonus | 35-hour week | Excellent benefits A successful and growing organisation is looking for an experienced IT Support Engineer to join their friendly support team. You’ll provide remote, email, and in-person support to a wide user base, working with a range of technologies. The role: IT Support Engineer Provide 2nd line support for hardware, software, and mobile devices Manage service desk tickets and deliver routine maintenance Contribute to a variety of IT projects Hybrid role – mostly remote, with travel to Leeds as neededWhat we’re looking for: Proven IT support experience (2nd line) Strong knowledge of Office 365, Windows 10/11, Active Directory Experience with Intune, PowerShell, Fresh Service, Entra ID – desirable Excellent communication and problem-solving skillsThe package: 35-hour week Up to 30 days holiday bank holidays (option to buy/sell 5 more) 6% employer pension contribution Flexible & hybrid working Personal development opportunitiesThis is a great opportunity to join a company known for its flexibility, inclusive culture, and continued growth. If you are an IT Support engineer looking for a new challenge in fast paced environment, please get in touch. Keywords; IT Support Engineer, IT Support Analyst, Leeds, West Yorkshire, Office 365, Windows 10/11, Active Directory Apply now – interviews are virtual and will involve a short technical task. Contact: Millie Ellis Erin Associates welcomes applicants of all backgrounds. Please let us know if you need adjustments during the recruitment process