Support Engineer – Azure and Entra ID

Support Engineer – Azure and Entra ID We are on the lookout for a Technical Support Engineer within Microsoft Cloud, Entra ID and AAD. If you thrive in fast-paced environments, solving complex problems while delivering exceptional customer experiences this is a great opportunity for you. We’re hiring Support Engineers (SE) to join a world-class team supporting enterprise customers across cloud and identity solutions. You’ll be the frontline technical expert—resolving issues, shaping the customer journey, and contributing to product improvements at scale. Requirements: Own and resolve complex technical issues across Azure and Entra ID platforms. Deliver outstanding customer support via phone, email, or web. Troubleshoot and collaborate with Engineering and Product teams. Contribute to internal knowledge sharing and create self-help resources. Drive product and process improvements through customer feedback and engagement. Technical Experience: Azure Fundamentals (Cloud Concepts, Networking, Compute) Azure Resource Management & RBAC Microsoft Entra ID Administration (Users, Groups, Apps) Hybrid Identity (Managed vs Federated) Windows AD, GPOs, DNS, DHCP Microsoft 365 Identity & Access Contract Details: PAYE Contract 18-Months Contract Remote – UK Please apply for immediate consideration.