2nd Line Support Engineer

2rd Line Support Engineer Chester £46,000 Join a dynamic, growing organization as a 2rd Line Support Engineer or Cloud Engineer and play a pivotal role in delivering Microsoft 365 projects and supporting customers. You’ll provide expert support for Office 365, SharePoint, Teams, Exchange, and OneDrive, while driving digitalization and process improvement in a collaborative, autonomous environment. What You’ll Do - Deliver 2rd line support for Office 365, SharePoint, Teams, Exchange, and OneDrive. - Administer Azure AD, Intune, and other Microsoft 365 services. - Manage network administration tasks, including DHCP, DNS, and firewall changes. - Implement backup technologies and disaster recovery strategies. What We’re Looking For - Proven experience delivering Microsoft 365 projects and providing 2rd line support. - Expertise in Azure AD, Intune, Office 365, and SharePoint administration. - Proficiency in: - PowerShell - Sophos/Juniper Firewalls, DHCP, DNS, and remote access. - Intune/MDM - Strong communication skills. What We Offer - £46,000 salary - Bonus - Pension - Training budget and support for certifications (e.g., Microsoft 365, Azure). - Autonomy over your work and projects. - A supportive team environment. - Opportunity to become a Microsoft 365 subject matter expert. - Flexible working with 2 days on-site in Chester. Why Join Us? This is an exciting opportunity for a skilled engineer to grow as a Microsoft 365 expert in a rapidly expanding organization. With your experience in Azure, Office 365, network administration, you’ll thrive in our innovative, employee-focused environment. How to Apply Ready to take the next step? Click APPLY NOW to submit your application