Retention Analytics Manager

RETENTION ANALYTICS MANAGER (12-MONTH FTC) £55,000 - £65,000 LONDON – 2 DAYS A WEEK *Please note, this company is unable to sponsor, and you must be a UK resident to apply* THE COMPANY One of the UK’s leading female-focused fashion retailers has undergone a £30m digital transformation, with major strides in omnichannel strategy and customer experience. The current focus is optimising their digital platform, where even small speed improvements can significantly boost online revenue. Backed by strong tech infrastructure, including a cutting-edge Databricks platform, they’re aiming to lead the retail tech space in the UK. THE ROLE This greenfield role focuses on customer analytics, with key metrics including sales volume, opt-ins, retention rates, spend lift, and ROI from marketing campaigns. You'll use SQL and visualisation tools (Power BI) and ideally Python to analyse data, while managing a small team of 2. SKILLS EXPERIENCE Strong SQL experience and ideally Python Data visualisation – any tool e.g. Power BI, Tableau, Looker etc Management experience Retail experience preferred HOW TO APPLY If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.