Platform Architect

SALESFORCE PLATFORM ARCHITECT Role: Solution Architect/Developer – Salesforce COE Location: GTA (North York) – Onsite 1–2 days/week (Tues/Wed) Key Responsibilities: • Build and lead the Salesforce Centre of Excellence (COE) • Act as internal lead working alongside external System Integrator (SI) to develop Salesforce platform • Understand SI’s build and ensure alignment with long-term goals • Define and scale internal capabilities (e.g. managed services vs. implementation team) Must-Have Experience: • Hands-on Salesforce platform experience (Apex, SOQL, etc.) • Salesforce implementation & integration • End-to-end architecture and development • Leadership experience (will be sole internal owner initially) Responsibilities include but not limited to: Lead the establishment of the Salesforce Centre of Excellence (CoE) Perform user set up and maintain user roles, security and profiles in Salesforce Lightning Monitor and report on issues, system configuration and maintenance processes Create and maintain reports and dashboards according to user and project requirements Create custom objects, fields, workflow and validation rules, list views and page layouts according to user requirements Create declarative flows and screen flows for end user needs Assist in the creation of organization-wide protocols for proper use of Salesforce Work with internal/external team(s) to maintain integrations with on-site and cloud-based platforms Maintain system security including sharing rules, role hierarchies and field-level security Ensure that all Salesforce changes implemented follow internal processes. Develop and maintain the Salesforce platform roadmap, ensuring alignment with business strategy and priorities. Establish and enforce Salesforce development standards and best practices. Collaborate with internal stakeholders and external vendors to ensure seamless platform operation and integrations. Stay abreast of Salesforce releases and emerging technologies and work with vendors to troubleshoot and apply new features, upgrades and patches Design, implement, and manage Salesforce solutions, including customizations, integrations, and data migrations once the initial deployment is completed by an external SI