Data Centre Analyst Industry: Information Technology Contract Type: Permanent Summary: We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance. Skills: Technical support expertise Experience in data centre operations Proficiency in racking and stacking equipment Strong customer service skills Effective communication skills, both verbal and written Problem-solving abilities Organisational skills Time management skills Ability to work independently and as part of a team Basic understanding of network setups Software/Tools: Microsoft Office Suite Ticketing Systems (e.g., Remedy) Basic networking tools Certifications & Standards: ITIL Foundation (preferred)