Senior Business Analyst

Job Title: Senior Business Analyst Location: Manchester (Office-based, 5 days per week) Salary: Up to £55,000 Employment Type: Full-time, Permanent About the Role We’re looking for a Senior Business Analyst to join a high-growth, international technology business supporting over 100,000 customers across multiple countries. You’ll be working in a fast-paced, product-driven environment focused on delivering exceptional digital tools and services through web and mobile platforms. This is a fantastic opportunity to join a well-established, profitable company that still retains the dynamic culture and agility of a start-up. The business offers full product ownership, close cross-functional collaboration, and a clear path for personal and professional development. If you're passionate about solving complex problems, thrive on collaboration, and want to make a real impact through your work, this could be the perfect fit. What You’ll Be Doing Lead requirements gathering, analysis, and solution design across a range of innovative digital products. Facilitate workshops and stakeholder interviews to shape business objectives, define KPIs, and align project goals. Break complex problems into actionable tasks and clearly define acceptance criteria. Work closely with Product Managers, Developers, QA, and UX teams to deliver robust solutions. Translate stakeholder needs into clear documentation, user stories, and process flows. Mentor and support junior analysts, promoting best practices and continuous improvement. Stay informed on industry trends and bring forward new ideas and methodologies. Contribute to Agile ceremonies, sprint planning, and retrospectives with a delivery-focused mindset. What We’re Looking For Proven experience as a Senior Business Analyst in a fast-paced digital or tech environment. Strong Agile background with a passion for high-quality product delivery. Excellent communication skills and experience working with cross-functional teams. Confident in running workshops, leading discovery sessions, and facilitating product demonstrations. Skilled at translating technical concepts for non-technical stakeholders. Ability to manage senior stakeholders and influence decision-making. Strong data analysis skills with a track record of making evidence-based recommendations. Comfortable navigating ambiguity and leading change management initiatives. Hands-on experience with process mapping, user journeys, and product documentation. Why Join? Work in a modern city-centre office with outstanding views and a vibrant team culture. High level of autonomy and a clear progression framework tailored to your career goals. Exciting product roadmap with opportunities to shape brand-new features and tools. Close collaboration with leadership and product teams to turn ideas into outcomes. An inclusive environment where achievements are celebrated and rewarded. Benefits Up to £55,000 salary depending on experience Profit Share scheme 25 days annual leave birthday off, rising with service £500 annual training budget 2 conference days per year Enhanced sick pay and Employee Assistance Programme Health coverage through Health Shield Cycle to Work scheme and season ticket loan Free breakfast every Monday and weekly fresh fruit On-site gym (coming soon) Regular recognition and incentive rewards If you’re ready to take your career to the next level in a collaborative, high-impact role—apply today!