Senior Systems Change Analyst Fully Remote Permanent - £30,000 - £35,000 As the Senior Systems Change Analyst you will be joining a dynamic IT team as a Senior Systems Change Analyst, leading and supporting IT projects that drive real impact. This is a key role focused on supporting new business mobilisations and driving operational change through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple case management and IT systems What We're Looking For: Experience with CRM or case management systems (admin level) Project management or business analysis background Strong understanding of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or email (url removed)