Information Technology Director – Syracuse

Information Technology Director – Syracuse

Hancock Estabrook, LLP, a leading Upstate New York law firm, is seeking a full-time Information Technology Director to lead the development, implementation, and oversight of all IT related processes and solutions at the firm.

Join a workplace that was selected as a2024Best Companies to Work for in New Yorkwhere over 95% of employees anonymously surveyed said they would recommend working at Hancock Estabrook to a friend; the firm treats them like a person, not a number; they are proud to work for Hancock Estabrook; and the leaders of the firm care about their employees’ well-being.

Responsibilities

• Work with Managed IT Services Provider to manage network operating system.
• Oversee security of IT systems, networks, and enterprise information.
• Serve as Systems Administrator for software programs utilized by the firm.
• Manage the IT budget and the procurement process for infrastructure, software, switches, routers, and all other network equipment, including vendor negotiations and review of contract language.
• Develop and manage relationships with external IT vendors and service providers.
• Coordinate long-range planning of IT services, staying current on trends in the legal industry and ensure the firm is cutting edge on necessary technologies.
• Research, implement, and manage technology systems aligned with the business needs of the firm.
• Develop and manage policies and procedures related to users’ utilization of firm technological resources.
• Develop and implement business continuity protocols to minimize disruption to operations in the event of an emergency or data loss.
• Provide consistent, high-quality, and user-friendly support to end users.
• Proactively seek input from internal constituents about their technological needs and ensure all solutions are in line with overall firm direction.
• Manage and develop training/communication materials to ensure that end users skill levels meet the firm’s high standards of excellence.
• Collaborate with the Executive Committee, Managing Partner, IT Partner, IT Committee, and other firm members.

Requirements

• Bachelor’s degree in information technology, information systems, computer science or related field.
• Minimum 7 years’ experience working in IT operations and network management.
• Minimum 3 years’ experience managing other personnel.
• Experience with purchasing and deploying hardware and software, and with copiers, printers, and telecommunications systems.
• Experience in software development, including writing and maintaining code for software systems.
• Experience with the following: Windows 11, Office 365, Excel, PowerPoint, Microsoft Exchange, Microsoft Teams, Remote Desktop, OneDrive, video conferencing systems and devices including routers, firewalls, and WIFI/Bluetooth appliances.
• Experience with accounting, billing, marketing, and document management software.
• Experience managing and developing training/communication materials.
• Demonstrated budgeting, management, and strategic IT planning experience.
• Excellent communication skills, both verbal and written.
• Excellent organizational and project management skills with great attention to detail.
• Ability to work within a team environment and to further a positive and collaborative culture.
• Ability to work well under pressure and to work well with all personnel.
• Experience in a law firm or other professional services firm preferred.
• 3 or more professional references.

Benefits and Salary

Hancock Estabrook offers a competitive salary and benefits package including medical, dental and vision coverage; a 401(k) and profit-sharing retirement plan; paid holidays, vacation, and sick time; group-term life insurance; and LTD insurance. Training and professional development opportunities are provided along with the opportunity to work with a diverse client base within an environment of teamwork and collaboration.

The salary range for this position is $100,000 – $160,000 annually and represents the firm’s good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend upon a number of factors, including the candidate’s years of experience, qualifications and skill set.

Hancock Estabrook, LLP is an Equal Opportunity Employer. M/F/D/V