ERP System Support Specialist

Job Title:

ERP System Support Specialist

Type of Position:

Staff

Responsibilities:

Job Summary:The ERP System Support Specialists responsibilities include, but are not limited to, SQL report writing, assisting in the implementation, configuration, maintenance, monitoring, and support of integrated ERP enterprise applications. The position works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position reporting to the Director of Enterprise Applications.Duties/Responsibilities:

• Receive and work incidents and service requests submitted by users for multiple applications
• Work on projects as designated by the Director of Enterprise Applications or as needed with other departments
• Configure, maintain and support multiple applications
• Assign application security for multiple applications
• Work with third-party vendors on configuration, integration, and data issues
• Configure Banner printers
• SQL Report Writing
• May be required to travel to work-related conferences, in and out of state
• Performs other related tasks as needed

Supported Applications include:
BannerSelf Service BannerDegreeWorksArgosFormFusionIntellecheckMAPSOperational Data Store (ODS)Banner Document Management (Xtender)Ellucian ExperienceEllucian Ethos Integration and Data AccessBanner Access ManagementEllucian Solution ManagerUC4 AutomicAxiomEDI SmartStarfishParchment and E-transcriptsTouchNetUSASMediCatNational Student ClearinghouseInnosoft FusionTipasaQualifications:

Minimum Qualifications:
Bachelors degree in information systems, computer science or related area with two years of experience OR a related associate degree with three years of experience.Knowledge of Windows and UNIX operating systemsKnowledge of networkingKnowledge of SFTP and SSHKnowledge of SSOKnowledge of VPNExcellent customer service skillsAbility to work in a fast-paced environment with changing priorities

Preferred Qualifications:
Experience with Ellucian Banner and related applicationsExperience with UC4 Automic job schedulerExperience with Evisions applicationsExperience with UNIX and/or PowerShell scriptingExperience with Oracle SQLExperience with using a help desk ticketing application

Salary:

55,000 - 58,000

EEO Statement:

Lamar State College Orange is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability, age, genetic information, protected veteran status, and/or retaliation.

Lamar State College Orange's Annual Security Report:

We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes.

If you would like to receive a paper copy of the Annual Security Report, you can stop by the Safety and Security Department, located in the Academic Center, Room 149, during regular business hours. You can request that a copy be mailed to you by calling 409-882-3910 or emailing security@lsco.edu.

Click here to find the report on our website.

LSCO's Foreign Transcript Policy:

All applicants applying for faculty or staff positions who have attended a college or university outside the United States, the District of Columbia, the Commonwealth of Puerto Rico, a Trust Territory of the Pacific Island, or any territory or possession of the U.S. are required to have their foreign transcripts evaluated, transcribed to English (if applicable), and authenticated by a recognized credential evaluation agency. Applicants may view more information on our website Foreign Transcript Policy | Lamar State College Orange.

Posting Number:

AS426P

Open Until Filled:

Yes