Technical Lead

Tech Lead, Front-End| Digital Strategy & Transformation Location: Hybrid, London UK Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions. We're seeking a talented Technical Lead to drive both strategy and delivery across enterprise-wide digital and commerce initiatives. About the role This is a high-impact position within the Digital & Data division, responsible for enabling secure, seamless, and scalable digital identity journeys across our global guest-facing platforms. You'll oversee strategic direction and translate technical strategy into business value, ensuring alignment between technology, operations, and customer experience. Leading the Front-end design and optimisation of digital and commerce technology solutions - from APIs to Front-End experiences. Responsibilities • Lead the Front-End design and optimisation of digital and commerce technology solutions - from APIs to front-end experiences • Hands-on Full-Stack development, design and review of solutions - with a focus on JavaScript (Angular) and API-first/headless architectures. • Build and integrate UI components that connect with back-end systems via Modern API's • Manage mission-critical systems with a focus on high availability, cloud reliability (Azure/AWS), and proactive risk mitigation • Translate technical strategy into business value, acting as a trusted advisor and ensuring alignment between technology, operations, and customer experience Skills and Expertise • Technology leadership with strong hands-on capability in Front-End development (JavaScript, Angular). • Proven background in digital commerce platforms, building customer-facing solutions that are scalable, performant, and user-friendly. • Expertise in developing and integrating APIs, with a strong grasp of headless architecture principles. • Solid experience in cloud environments (Azure and/or AWS) – not necessarily deep DevOps, but you understand how things should run at scale. • Demonstrated experience managing third-party vendors and delivery partners – from technical leadership to ensuring accountability. • Strong grasp of UI/UX principles, component-based architecture, and responsive design. • Comfortable balancing strategic direction and hands-on involvement, stepping in when needed to ensure engineering excellence Interview Process • Recruiter Call • Hiring Manager Intro • 1-2 stage Panel Interview Our recruitment process typically takes around 4-5 weeks, but we’re always happy to work around your availability. You’ll have the opportunity to be supported by our external recruitment partner at different stages along the way. Benefits We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO. At Merlin Entertainments, we’re committed to creating a workplace where everyone feels valued and supported. Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive. We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status *Unfortunately, due to the high volume of applications, not all applicants will receive feedback*