New Value Solutions, a national IT consulting company, is seeking a Functional Analyst: NICE to deliver expert support for NICE Inform solutions. Responsibilities Provide robust support and troubleshooting for NICE Inform modules. Design, document, and implement solution configurations and interfaces. Perform comprehensive system testing and validation. Manage integration with Motorola radios and Cisco phone systems. Collaborate closely with operational teams to meet business needs. Requirements Expertise in NICE Inform platform. Strong proficiency with SQL, relational databases, Motorola radios, and Cisco phones. Extensive analytical, troubleshooting, and communication skills. Ability to deliver detailed documentation and user training. If you have the necessary expertise and able to work in Canada, please submit your resume. While we thank all candidates in advance for their application, only those shortlisted will be contacted.