IT Support Engineer - Middlesbrough

Job Title: IT Support Engineer Salary: Up to £26,000 Type: Full-Time About the Role: We are seeking an experienced and driven IT Support Engineer to join our growing team. In this pivotal role, you will play a key part in the success of our IT department, combining hands-on technical support, field support and working in an ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting * Windows OS, Active Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive in a fast-paced environment, we would love to hear from you! This is an incredible opportunity to join a growing company that values its employees and provides a platform for professional growth. Why Join Us? Supportive environment with the chance to make a real impact on the direction of IT services within the company. Ongoing training and development to help you reach your career goals.If you're looking for a challenging and rewarding opportunity where you can develop your career, and make a difference, we'd love to hear from you! Apply Today