Salesforce CRM Manager

Salesforce CRM Manager | Hybrid London | £70,000 to 90,000 | No Sponsor Visa Job Description: We are seeking a dedicated and experienced Salesforce CRM Manager to oversee the performance and operation of our client's Salesforce CRM system. The ideal candidate will have a strong background in Salesforce CRM, excellent analytical skills, and the ability to effectively communicate and collaborate with various team members. Responsibilities: Oversee the usage and performance of the Salesforce CRM platform within the organization Customize and configure Salesforce to meet the company’s needs and objectives Train staff on how to use Salesforce and create user-friendly documentation and training materials Create and maintain reports and dashboards to track business metrics Develop and implement CRM strategies to enhance customer relationships Work closely with various teams to ensure Salesforce is effectively integrated with other systems Keep up-to-date with new Salesforce features and functionality, providing recommendations for process improvements Ensure data integrity by performing regular data audits and clean-up Manage Salesforce roles, profiles, sharing rules, workflows, and groups Troubleshoot and resolve Salesforce issues Requirements: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field 5 years of experience in Salesforce CRM management Strong knowledge of Salesforce CRM features and functionalities Experience with Salesforce customization and configuration Excellent analytical and problem-solving skills Strong communication and interpersonal skills Ability to work collaboratively with cross-functional teams Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus Benefits: Competitive salary and benefits package Opportunity to work with a dynamic and innovative team Professional development and growth opportunities If you are a strategic thinker with a passion for Salesforce CRM and a track record of driving successful CRM initiatives, we would love to hear from you! How to Apply: Please send your cv and cover letter to adeel.ahmed@opusrs.com