Salesforce Product Manager

Salesforce Product Manager | London (3 days remote) | £40,000 - £45,000 Are you a Salesforce Product Manager with a passion for digital journeys and a knack for turning data into action? I'm currently looking for a Product Manager for a leading UK charity that's transforming how supporters connect with their cause. This is more than just a product role - it's your chance to shape the supporter experience across CRM, web, and email platforms, while working at the heart of a mission-driven organisation making a real difference. As Product Manager here, you’ll be the go-to expert for supporter-focused product development. You’ll work across teams to optimise digital journeys, enhance Salesforce functionality, and deliver seamless, data-driven experiences that fuel fundraising success. You’ll split your time between CRM systems (Salesforce) and digital touchpoints (website, email, automation), collaborating with stakeholders across fundraising, digital, and tech. This is a hands-on role where your ideas will directly impact how supporters engage—and stay engaged. The Day-to-Day Drive the execution of the CRM strategy, with a focus on fundraising and supporter journeys Design and optimise end-to-end digital experiences across CRM, web, and email Collaborate in Agile teams to refine backlogs, write user stories, and deliver impactful features Translate complex technical requirements into clear, actionable plans Ensure seamless integration between Salesforce, Marketing Cloud, and digital platforms Use data insights to continuously improve supporter engagement and conversion What you'll bring Proven experience in CRM product management, business analysis, or system administration Deep understanding of Salesforce and Salesforce Marketing Cloud Strong grasp of digital user journeys and conversion optimisation Experience working in Agile/Scrum environments Excellent communication skills—able to bridge the gap between tech and non-tech teams Bonus if you’ve worked in the non-profit space or have experience with fundraising operations. Offering up to £45k over 40 days annual leave, 6% pension, healthcare, hybrid working, and more. Email - Kim.ocallaghan@opusrs.com Salesforce Marketing Cloud | SFMC | Product Manager | CRM Manager | CRM | NonProfit | Tech4Good