Head of Department - nCino Platform Lead

Head of Department - nCino Platform Lead Location: London Salary: Market Competitive Full-Time | Permanent Flexi working - 2/3 days a week in the office Paritas Recruitment Limited – Exclusive Opportunity Paritas Recruitment Limited is supporting a respected midcap financial services firm in hiring an experienced nCino Platform Lead. This is a senior strategic role focused on the leadership and optimisation of nCino as the firm’s core platform for lending and workflow, built on Salesforce. This opportunity is ideal for someone passionate about platform strategy, operational excellence, and stakeholder engagement, offering real influence across technology, operations, and change functions. About the Role As the nCino Platform Lead, you will take full ownership of the firm’s nCino platform (with some scope across Salesforce and Mambu), driving its strategic development and operational performance. Reporting directly to the CTO, you’ll work closely with business stakeholders to ensure the platform is secure, scalable, and delivers maximum value. You will manage one direct report, supported by third-party vendors, and act as the internal expert and trusted advisor for platform-related change. Key Responsibilities Lead the strategic vision, backlog, and technical roadmap for nCino Drive day-to-day operations, enhancements, user access and governance Collaborate with internal teams to prioritise initiatives aligned with business needs Ensure seamless integrations and data flow with internal systems via APIs Act as platform SME—translating technical possibilities into business impact Oversee vendor relationships, SLAs, and release planning Champion innovation and continuous improvement across the platform estate Support cross-functional working between delivery, compliance, and IT teams What We’re Looking For Core Skills & Experience: Proven experience leading nCino platform delivery and optimisation Strong understanding of Salesforce architecture and configuration Track record of managing platform backlogs and tech strategy Excellent communication and stakeholder engagement skills Experience working in a regulated or financial services environment Comfortable working both strategically and hands-on when needed Desirable (Not Essential): Exposure to Mambu or other fintech/core banking platforms Broader knowledge of UK financial services technology landscape Experience with full stack integration or system development Why Paritas? We specialise in connecting experienced professionals with mission-critical roles. This is a rare chance to shape the roadmap of a high-impact platform within a growth-oriented, values-driven organisation. If you are interested in finding out more please do contact Leigh Albrecht at Paritas Recruitment on l.albrecht@paritasrecruitment.com