Senior Conversion Rate Optimisation Specialist

Senior Conversion Rate Optimisation Specialist Remote (UK-based) or Norwich HQ Our client is an award-winning digital growth agency that’s redefining how conversion optimisation is delivered across a diverse client base. With a flat structure and forward-thinking culture, they’ve built a space where innovation is encouraged, autonomy is valued, and performance is driven by data, not guesswork. The Opportunity Shape the future of a growing CRO department with a clear path to leadership Join a collaborative, test-and-learn environment with full ownership over strategic delivery Work with a diverse mix of high-growth clients, from SaaS to health & wellness Access to exclusive training through Google, plus events at Google HQ London Be part of a flexible, remote-first team culture built around trust, not time in the office Responsibilities Lead and execute CRO strategies grounded in data, insight, and experimentation Design and manage robust testing programmes (A/B, multivariate, personalisation) Analyse user behaviour using a mix of qualitative and quantitative tools Communicate test results and optimisation opportunities in a clear, client-friendly way Collaborate across SEO, Paid Media and Analytics teams to create joined-up solutions Contribute to the evolution of service delivery and internal best practices Your Profile Strong experience in CRO, UX or digital experimentation, ideally agency-side Confident using analytics and insight platforms such as GA4, Hotjar, VWO or similar A data storyteller – able to present complex findings clearly and persuasively Experience delivering measurable improvements in digital conversion Self-motivated, adaptable, and eager to shape your own role in a scaling team How to apply To apply for this outstanding opportunity, please contact Beth at Pivotal for a confidential discussion on 07391 456860 or email me at beth@pivotallondon.co.uk. Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.