Service Now Consultant

Senior Consultant – Software Asset Management & ServiceNow UK-based | Remote-first with hybrid options Full-time | Salary: £80,000 – £90,000 We’re looking for an experienced SAM professional with proven expertise in ServiceNow SAM Pro to deliver transformational software asset management solutions for enterprise clients. This role blends high-level strategy, hands-on delivery, and client-facing consultancy to help organisations gain control of their software estates, reduce risk, and optimise spend. Your Role Lead the end-to-end delivery of SAM services using ServiceNow SAM Pro – from implementation to BAU operations Act as a trusted advisor to clients, offering insight into software licensing, audit defence, and SAM maturity improvements Deliver complex Effective Licence Positions (ELPs) across tier 1 vendors such as Microsoft, Oracle, SAP, and IBM Work with clients to assess SAM processes, recommend improvements, and align asset management to business objectives Scope and manage multi-workstream projects, ensuring accurate and timely delivery in line with Statements of Work Create high-impact deliverables including licensing assessments, stakeholder presentations, and remediation plans Mentor junior consultants and support the ongoing enhancement of our delivery methodology and internal processes What You’ll Bring At least five years of experience in Software Asset Management consulting, working with enterprise organisations ServiceNow SAM Pro implementation, configuration, and operational experience ( essential ) Strong track record of audit defence and managing complex licensing scenarios Deep understanding of SAM processes, maturity assessments, and vendor licensing frameworks Experience with tier 1 software vendors such as Microsoft, Oracle, SAP, or IBM Excellent communication and presentation skills, with confidence engaging senior stakeholders Strong organisational ability and commercial awareness Preferred (but not essential) ServiceNow certifications (e.g. CIS – Software Asset Management, System Administrator) ITIL v3 or v4 Foundation certification Experience mentoring or training junior consultants