Job Title: Application Support Engineer Location: Staines, Surrey – Hybrid, 2 days onsite Contract: 12-month PAYE | Inside IR35 - Paid on a weekly basis through us - Principle HR Strong possibility of conversion to full-time Annual Salary: Up to £41,000 per annum Start Date: ASAP Interview Process: 2 rounds – technical and managerial About the role You’ll join a technical support team focused on platform-level issues across both front and back end. Expect to work on cases related to reporting, upgrades, cloning, and database tables, supporting users and internal teams in identifying and resolving issues efficiently. Key requirements Minimum 2 years’ experience in application or technical support Confident with SQL – running queries, joins, analysing data structures Able to read and troubleshoot scripts – Unix shell, Bash, and UI scripts Understanding of web-based UI behaviour is a bonus Strong communication and problem-solving skills This is a hands-on support role with a focus on technical depth over ticket volume. You’ll be joining a stable, collaborative team where support engineers are genuinely respected and heard. Interested? Or know someone who fits? Contact me directly at som@principlehr.com or Apply Now with your CV or LinkedIn profile.