AV Flexible Support Technician

Job Title: Flexible Support Technician (AV) Location: Multiple Client Sites Across London Type: Permanent Salary: £37,500 - £40,000 Overview: We're looking for a dynamic Flexible Support Technician (FST) to provide onsite AV/VC support across a range of corporate and professional environments. This role involves both scheduled and ad-hoc site visits to support user needs, events, and system troubleshooting. Key Responsibilities: Provide onsite AV support for meetings and live events Conduct room checks and preventative maintenance Diagnose and resolve AV system issues (Crestron, Cisco, Teams, Zoom, etc.) Collaborate with service teams, escalate complex issues, and track all service activity Assist with field service work when not assigned to a specific site Maintain toolkit, inventory, and certifications What You'll Need: 3 years in AV/VC support, field service, or installation (junior applicants welcome under mentorship) Strong troubleshooting skills across AV, control systems, and basic networking Excellent interpersonal and communication skills Valid UK driver's license and passport AVIXA CTS (preferred or willingness to obtain-training provided) Tech Exposure (Desirable): Cisco | Poly | Teams | Zoom | Crestron | QSC | Biamp | Logitech | AMX | Extron | Shure | Dante | Digital Signage Perks: Travel reimbursement Training & certification support Work with leading AV/VC tech in dynamic environments