Have you always wanted to accelerate your IT career whilst having a positive impact on your community? Are you passionate about technology and eager to help people solve their IT issues? Recruit with Purpose are supporting this wonderful Southeast based Housing Association to recruit for an IT Service desk Analyst to join their team. This position is perfect for someone with a proactive attitude, a desire to learn, and an interest in all things tech. As an IT Service Desk Analyst, you’ll be the first point of contact for their internal customers, providing essential support. If you are someone who has good customer facing skills and the ability and professional understanding of the Azure Cloud platform, this is a fantastic role for you. You’ll have exposure to troubleshooting hardware, software, network, or telephony issues, you’ll be there to assist and make sure everything runs smoothly. You’ll be a great fit if the below sounds like you: Analytical mindset and a methodical approach to troubleshooting. A strong working knowledge of the Azure Platform Experience with Intune, Exchange Online, Active Directory /Entra, Azure Virtual Desktop and 8x8 telephony would be advantageous A passion for learning new skills and adapting to change is even better. Enjoy working with people and can explain technical issues in a way anyone can understand. You’re able to manage your time effectively across multiple tasks and work independently. What’s on offer: The role is Hybrid with 4 days a week onsite, 1 day remote The Salary on offer is up to £31,250 Generous Pension match 28 days holiday plus bank holidays Healthcare and Wellbeing fund Growth opportunities mapped out from day 1 Please apply to this advert, reach out to Alex on LinkedIn, or contact Alex@recruitwithpurpose.co.uk and we can have chat about the role in more detail. Looking forward to hearing from you.