Client Collaboration Services Specialist

Client Collaboration Services Specialist / Remote / Law Experience / Up to £70, 000 A unique and exciting opportunity to join a Prestigious International Law Firm with a significant presence in London. This is a remote role offering up to £55, 000 depending on experience and location. *Experience in a law firm delivering legal and/or technical services.* The Client Collaboration Services Group is responsible for designing, configuring, and supporting the firm's extranets, as well as identifying and delivering other collaborative legal service solutions for attorneys and clients. This position contributes to joint firm-wide initiatives by collaborating with various groups, including the Project Management Office, Information Technology, Innovation, CaseStream, and Records Departments. Key Responsibilities:- Collaborate with legal teams to analyse lawyer and client requirements.-Use firm tools to design and implement content sharing and collaboration strategies.-Research other file-sharing and collaboration tools on the market to ensure the firm understands offerings from third-party providers.-Provide knowledgeable and responsive support to legal teams.-Offer training to attorneys, staff, and clients. Write and edit training documentation.-Test and document new technologies and processes.-Review service desk reports.Knowledge, Experience, and Education:- Four-year degree from an accredited college or university.-Strong familiarity with litigation processes.-Technical sophistication and working understanding of information systems environments and web-based technologies.-An in-depth understanding of Microsoft Office tools.-Basic knowledge of HTML and/or graphical web design programs is desirable.-Excellent organizational and interpersonal skills, including strong verbal and written communication skills.-Confidence in public speaking and presentations. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been short listed at this stage, however thank you for taking the time to apply.