Duties / Responsibilities Creates documentation, including standard operating procedures, quick reference guides, user guides, training manuals, brochures, after-action reports, and instructional videos. Determines the clearest and most logical way to present information and/or instructions for greatest reader comprehension and writes and edits technical documentation accordingly. Proofread prepared documents to ensure adherence to grammatical and formatting standards. Elicits documentation from IT departments to be stored in IT Technical Documentation Repository, formats and uploads documentation to the IT Technical Documentation Repository and Comprehensive Repository. Media content and textual information for videos will be elicited from the video requestor, formatted and developed in alignment with the requestor's needs, compliant with accessibility and quality standards, and saved to Microsoft Stream.
. Education: Bachelor's degree in English, Communication, Information Technology, or related field
b. General Experience: Six (6) years of senior level experience. 10 years of relevant experience may be substituted in lieu of a bachelor's degree. Minimum of 6 years of experience in a technical writing position
c. Specialized Experience AP style guide experience (Preferred); SOW and RFP development experience (Preferred)
d. Skillset Technical Skills: Proficient in documentation tools and version control. Understanding of software and project development processes. Writing Skills: Capable of clear and concise writing tailored to various audiences, with strong editing and familiarity with style guides.