Second Line Support Analyst

2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator via email, phone and email with a person-centred approach. If you are looking to join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365 / Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network Experience in an MSP environment Telco exposure The company offer a great company culture, paired with training and opportunities for progression. Please apply to this advert or email your CV to AmyLee@SpectrumIT.co.uk Applicants must be based in the UK.