ServiceNow HRSD Lead

Role/Job Title: ServiceNow HRSD Lead Work Location: Leeds, UK (Onsite) Mode of Working Hybrid/Office Based: Office based Duration of Assignment: 3 months The Role ServiceNow HRSD Lead Required Technical Skill Set: ServiceNow, ITSM Modules, HRSD module No. of Requirements: 1 Desired Experience Range: 8 Location of Requirement: UK Your Responsibilities: (Up to 10) Requirements Sanitation: Work with stakeholders to understand business requirements without ambiguity, translate into technical requirements and work with the team to implement the requirement without affecting any existing configuration. Technical Design: Create technical design from business requirements leveraging OOB ServiceNow-provided capabilities and utilities. Development and customization: Design, develop, and customize ServiceNow applications and modules. Integration: Maintain, fix or build integrations with other enterprise systems using technologies like REST and SOAP. Workflow and automation: Implement and optimize automated workflows, flows, business rules etc. to streamline business processes. Technical skills: Able to leverage front-end technologies such as JavaScript, Jelly Script, HTML, XML, and CSS to build and enhance applications and portals. Maintenance and support: Provide ongoing support, troubleshoot issues, and perform system health checks, upgrades, and patches. Documentation: Create and maintain technical documentation for processes, configurations, and solutions. Collaboration: Work with business stakeholders, IT teams, and other professionals to align solutions with organizational goals. Team Management: Guide and drive both HRSD Ops and release team with technical expertise for successful implementation of all the stories and closure of incidents/requests. Your Profile Essential Skills/Knowledge/Experience: Candidates should have at least 5 years of hands-on ServiceNow development experience on the HRSD module, experience on building and maintaining complex integrations with People service platforms like Workday, PeopleSoft, Oracle Apps etc. Candidate should be able to demonstrate a strong appetite to provide solutions to requirements leveraging OOB ServiceNow capabilities and utilities. Candidate should have a strong knowledge about ServiceNow platform master data and the HR processes that leverage that foundation data. Desirable Skills/Knowledge/Experience: ServiceNow Certified Systems Administrator ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist Human Resources